Search found 35 matches

by Joanna
August 19th, 2016, 9:30 am
Forum: Mac Discussion
Topic: iMac unresponsive
Replies: 1
Views: 1893

iMac unresponsive

Hi, My Mac is unresponsive, the finder, some of the applications. I have to force quit every few seconds. I have backup by time machine on ext hd but it's my only mac and I can't access my data from a Windows 10 laptop. I really need access to my data. It's Friday end of work day so I think I am wit...
by Joanna
August 18th, 2014, 9:12 am
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

OK so this topic can be closed now. I had to buy a new "Apple Magic Mouse" and the new one works. Sometimes things do get broken. I did everything possible to avoid spending money, insulting reinstall of Mac OS from Recovery partition, installing upgrades and changing settings and followin...
by Joanna
August 16th, 2014, 5:27 am
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

With no other suggestions, I will back up my data, then proceed to reinstall Mountain Lion from Recovery partition. And then hundreds of updates since 2011…..
by Joanna
August 15th, 2014, 5:24 pm
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

So it scrolls and clicks but the pointer won't more…never seen something like that
by Joanna
August 15th, 2014, 5:09 pm
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

I tried to do the repair permissions and disk via disk utility in repair mode (indeed there is this option). Also noticed an option of reinstalling Mountain Lion OS. Should I do that or should I back up and do the upgrade to Mavericks instead? Does apple have drivers for that mouse? I tried also swi...
by Joanna
August 15th, 2014, 1:46 pm
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

The mouse is sort of connected. The problem is that it won't scroll or move the pointer. But when I click on something, the mouse is working. Very strange.
It worked perfectly on another iMac at the shop.
by Joanna
August 15th, 2014, 1:34 pm
Forum: Mac Discussion
Topic: Printer doesn't print suddenly
Replies: 3
Views: 8200

Re: Printer doesn't print suddenly

OK, this topic can be closed now. Here are steps I've done to help other users: Reinstalled the printer software. 1) download the latest printer software (including drivers) from Epson website (only found it on UK website, NL website didn't have it, I am in the Netherlands). 2) choose between wirele...
by Joanna
August 15th, 2014, 1:07 pm
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

Thank for helping… Update: Mac is on again. Mouse detected but pointer not moving. Printer: only the print option does not work, the scanner works. The printer appears "offline" with a grey dot next to it instead of a green one "online". I have a bootable ext HD made with trial v...
by Joanna
August 15th, 2014, 12:58 pm
Forum: Mac Discussion
Topic: Printer doesn't print suddenly
Replies: 3
Views: 8200

Re: Printer doesn't print suddenly

I did "repair permissions" on the hard disk but I didn't boot from recovery partition. What improved is that now the mouse is detected but the pointer is not moving.
The printer does not print but the scan function works. Big puzzle...
If I boot from recovery partition will I lose any data?
by Joanna
August 15th, 2014, 10:04 am
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Re: Wireless mouse not being detected

Apple magic mouse the bluetooth one.
My Mac just died. Doesn't switch on.So now the problem is enormous as all my data are on th hard disc and did not do recent copy. So I lost all my data?
by Joanna
August 15th, 2014, 7:04 am
Forum: Mac Discussion
Topic: Printer doesn't print suddenly
Replies: 3
Views: 8200

Printer doesn't print suddenly

Hi, I have iMac mid-2011 model with Mac OS X version 10.7.5. Not yet upgraded to Maverics. I have been using it for almost 2 years. Recently I can't print anything on my printer Epson XP-305 (all-in-one). The error is that after I click the Print button, there is a dialog window "Sending data t...
by Joanna
August 15th, 2014, 6:54 am
Forum: Mac Discussion
Topic: Wireless mouse not being detected
Replies: 12
Views: 7665

Wireless mouse not being detected

Hi, I have iMac mid-2011 model with Mac OS X version 10.7.5. Not yet upgraded to Maverics. I have been using it for almost 2 years. Suddenly the bluetooth mouse stopped working. Went to the shop, they checked it and it was working. Came back home, did exactly the same via System Preferences > Mouse ...
by Joanna
April 10th, 2014, 9:58 am
Forum: Mac Discussion
Topic: My iMac works slow - how to clean up?
Replies: 22
Views: 30811

Re: My iMac works slow - how to clean up?

Hi Robin, 1) MacKeeper is not recommended by Mac community, there is no point installing or keeping it. I checked all files manually and there is almost no "trash" so to speak, Mac OS must take care of this on its own probably. 2) The problem is: MEMORY. Standard iMac comes with 4GB memory...
by Joanna
December 16th, 2013, 11:49 am
Forum: Mac Discussion
Topic: My iMac works slow - how to clean up?
Replies: 22
Views: 30811

Re: My iMac works slow - how to clean up?

Thank you.
by Joanna
December 16th, 2013, 10:37 am
Forum: Mac Discussion
Topic: My iMac works slow - how to clean up?
Replies: 22
Views: 30811

Re: My iMac works slow - how to clean up?

@Turboladdade: Hi, when you said you have 32GB of memory, I checked options for upgrading the 4GB on my iMac. My model is possible to open without assistance from Apple support (which would cost lot of money in this country), so I found instruction from Apple support precisely hot to add memory - it...
by Joanna
December 16th, 2013, 10:25 am
Forum: Mac Discussion
Topic: How safe is it to run a Mac without any antivirus software?
Replies: 10
Views: 10822

Re: How safe is it to run a Mac without any antivirus software?

Ok, thanks for the information.
by Joanna
December 13th, 2013, 10:40 am
Forum: Mac Discussion
Topic: How safe is it to run a Mac without any antivirus software?
Replies: 10
Views: 10822

Re: How safe is it to run a Mac without any antivirus software?

I have a third-party software installed (like MS Office and some other), so I don't feel it's safe. I decided to go back to Norton Internet Security. So far it works ok, it does take up memory (I have only 4 GB and for what I am doing it's not enough) but I didn't have a frozen computer so it's ok.
by Joanna
October 27th, 2013, 1:46 pm
Forum: Mac Discussion
Topic: Time Machine takes extremely long to complete backup
Replies: 3
Views: 1989

Re: Time Machine takes extremely long to complete backup

ok so somehow it is working now, the time machine completed backup in 2 hours. Can close this topic for now.
by Joanna
October 27th, 2013, 11:30 am
Forum: Mac Discussion
Topic: Time Machine takes extremely long to complete backup
Replies: 3
Views: 1989

Re: Time Machine takes extremely long to complete backup

Seems that the external HD has a problem. Tried repairing in Disc Utility but failed. Getting all sorts of error messages. I don't know what's going on and what now...

Ok so now the disc is finally repaired
Trying to do time machine backup
by Joanna
October 26th, 2013, 11:51 pm
Forum: Mac Discussion
Topic: Time Machine takes extremely long to complete backup
Replies: 3
Views: 1989

Time Machine takes extremely long to complete backup

The backup takes more than 8 hours and still unsuccessful (because I tried to check what's going on, it interrupted the backup process so it failed). It takes more than 8 hours. I try to run it overnight but still...it could take 12 maybe 24 hours ??? Now, at the beginning when I bought my iMac exac...

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