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problems not working keyboard and mouse

Posted: September 19th, 2019, 11:16 am
by faaramin
hi, I'm new to the community and Thanks for this active community

I am having problems with my keyboard and Mouse on the IMac.
everything is fine the first few minutes, then the special buttons (arrowkeys, backspace etc) on the keyboard stop working and a bit later all the keys. Also the mouse buttons seem to reverse funtion and get totally different funtions. Restarting gets everything working normal again for a few minutes. I scanned for virusses, but nothing was found. Changing things in settings doesn't help.
Anybdy an idea? :?: :?

thanks a lot

Re: problems not working keyboard and mouse

Posted: September 20th, 2019, 11:32 am
by Turboladdade
That's very unusual. Are these Apple brand keyboard and mouse, or a third party? When you say restarting gets it working again, do you mean you restart the keyboard and mouse or the computer?

Re: problems not working keyboard and mouse

Posted: September 21st, 2019, 10:56 am
by faaramin
hi
No; my keyboard and mouse is a4tech brand
yes restart the computer
I need to restart the computer to work again

Re: problems not working keyboard and mouse

Posted: September 21st, 2019, 12:01 pm
by Turboladdade
There’s nothing in Mac OS that would cause that, so you’ve got a hardware problem going on somewhere. I’d suggest trying a different keyboard and mouse.

Re: problems not working keyboard and mouse

Posted: September 29th, 2019, 2:01 pm
by Yak_Forger
Yeah, it sounds like you either got a mouse and keyboard that are made for PCs under Windows or Linux, or that you got bootleg hardware that doesn't have the capacities of the original.

Re: problems not working keyboard and mouse

Posted: December 24th, 2019, 7:42 am
by vr2xie
It happen to me before when I was using non-Apple brand usb mouse. But if I changed to another non-Apple usb mouse, it was ok. Sometimes, the usb device worked in PC or Linux may not work 100% in macOS subject to different factories.