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Mail sync with GMail inconsistent

Posted: March 4th, 2010, 9:54 pm
by lbdyck
Frequently my email sync with GMail using the standard mail app to m.google.com will fail while using the GMail app works fine.

What is up with the exchange connection?

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 9:56 pm
by Turboladdade
What are the symptoms of these failures? Does it give you some kind of error message?

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 10:00 pm
by lbdyck
If I'm trying to send mail I am td it could not but there is no noticeable indication when receiving other than no new mail yet going to the GMail app I can send and receive new mail.

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 10:05 pm
by Turboladdade
I'm not sure what could cause that. You say, it's working sometimes but sometimes it's not?

Is there no way for you to repeat this failure reliably?

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 10:10 pm
by lbdyck
I can't force it but it hasn't worked for the last hour. I've turned off the iPhone and restarted it without success.

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 10:13 pm
by lbdyck
I tried the gmail all mail folder and got a message that it could not connect to the server.

Is there a site to check status of things like that?

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 10:30 pm
by Turboladdade
I haven't used Gmail on my iPhone but are you doing it via IMAP or POP? You might want to try the protocol opposite of the one you're using.

I'm getting Gmail just fine in Mail.app on my desktop Mac, which is fundamentally similar to the iPhone version.

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 10:39 pm
by lbdyck
I have it setup using the exchange interface so that calendar and contacts sync as well.

Re: Mail sync with GMail inconsistent

Posted: March 4th, 2010, 11:15 pm
by lbdyck
It finally worked. But for how long until it breaks again?

Re: Mail sync with GMail inconsistent

Posted: March 5th, 2010, 8:54 pm
by lbdyck
Broke yet again :(

Re: Mail sync with GMail inconsistent

Posted: March 5th, 2010, 9:16 pm
by kriegvision
lbdyck wrote:Broke yet again :(
If anybody around here has any idea what is going on I'm sure they'll post.

Why don't you try using one of the other methods to connect to Gmail besides Exchange and see if it turns out to be more reliable? It sounds like an issue with Gmail's services combined with Exchange, or possibly something to do with having both a Google app installed and Google setup using iPhone's Exchange services.